Privacy policy

This privacy policy governs the processing of personal data collected through the website www.annanoell.com, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the protection of personal data and the guarantee of digital rights (LOPDGDD).

1. Data controller

  • Owner: Anna Noell Ruiz
  • Tax ID (NIF): 40371884F
  • Registered address: Carrer Isidre Margenat 22, 08195 Sant Cugat del Vallès, Barcelona, Spain
  • Email: info@annanoell.com

2. Purposes of processing

The personal data you provide will be processed for the following purposes:

  • To respond to queries, requests for information and messages sent through the contact forms or by email.
  • To manage your newsletter subscription and send communications about services, news and content of interest, only where you have given your explicit consent.
  • To manage session bookings and service reservations through the appointment platform.
  • To analyse the use of the website for statistical purposes, where you have accepted the corresponding cookies.

3. Legal basis

  • Consent of the data subject (Art. 6.1.a GDPR), given when submitting a form, subscribing to the newsletter or accepting non-necessary cookies.
  • Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR) when you request a booking or service.
  • Legitimate interest (Art. 6.1.f GDPR) for the proper management of communications received.

4. Categories of data

The data typically processed includes: name and surname, email address, phone number, and any information you voluntarily provide in your message. No special categories of data or clinical information are collected through this website.

5. Data retention

Data will be kept for the time needed to address your request and, subsequently, for the periods legally required to comply with tax, accounting or any other applicable obligations.

Data of persons subscribed to the newsletter will be kept as long as they do not request to unsubscribe.

6. Recipients and data processors

Your data is not shared with third parties, except where legally required. To provide the service, we use trusted technology providers that act as data processors on behalf of the controller and with the guarantees required by the GDPR:

  • Active 24, s.r.o. (web hosting) — Czech Republic, EU.
  • MailerLite Limited (email marketing, newsletter and forms) — Ireland, EU.
  • Tydical (online booking and scheduling system).
  • Google Ireland Limited (Google Analytics, Google Tag Manager and Google Fonts) — Ireland, EU.

7. International data transfers

The use of Google Analytics and other Google services may involve the transfer of data to Google LLC in the United States. This transfer relies on the Standard Contractual Clauses approved by the European Commission and on the EU-US Data Privacy Framework, which provide an adequate level of protection.

8. Your rights

You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, as well as withdraw any consent given, by sending an email to info@annanoell.com indicating the right you wish to exercise. We may need to verify your identity to process the request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with applicable regulations.

9. Security

Appropriate technical and organisational measures are in place to guarantee the confidentiality, integrity and availability of the data, in accordance with the GDPR and LOPDGDD.

10. Minors

The services and content of this website are intended for persons over 16 years of age. Data from minors under this age is not knowingly collected without the consent of those holding parental authority or legal guardianship.

11. Changes to this policy

This policy may be updated to reflect legislative or case-law developments, or changes to the services offered. We recommend reviewing it periodically.

Last updated: April 22, 2026.